Subject-Management Process Case Study Essay Example for Free

Subject-Management Process Case Study Essay This case is about Victor D’Cuhna, young executive who has joined to take charge of data processing cell. The main problems which were there in department are; there is no co-ordination between the employees due to lack of training and there is communication gap. D’Cuhna is keen of making changes immediately in the department and conducts seminar training session. D’Cuhna faces various problems during his change management, which were neglected by him and hence turns into failure. Case Analysis: Problems: * Immediate Implementation (Hasty decisions): D’Cuhna soon after joining started implementing change in the department like seminar on communication and feedback and training session. * Unable to connect and co-ordinate with his colleagues: Female sub-ordinates ignored his implementations, his senior management was also uncomfortable and his junior promoted officers also had negative prejudice. * No consent taken from higher management: He did not consider taking opinions of the regional head before firing the female employee. * Lack of formal training: Fresh recruits and junior clerk cadre were not formally trained. So, blame was always put on data processing cell in case of any discrepancies. Reasons for Failure: There are certain functions of a Manager which needs to be fulfilled like planning, organizing, staffing, leading, controlling and coordinating. D’Cuhna fulfilled few of the functions but failed to be efficient in some functions such as: †¢ Leading: He couldn’t influence most of the people in the department so that they can contribute work towards organizational goal as a group. †¢ Controlling: He couldn’t measure correct individual performance to ensure that events conform to plans. †¢ Co-ordination: He was unable to achieve harmony among individuals. †¢ Lack of Understanding: Improper communication and lack of understanding with sub-ordinates and seniors. Precautionary Steps: 1) As he was new to the office he should have first acquainted himself well with his peers, seniors and juniors. He should have spent some time in building understandability with them. 2) Before conducting seminars he should have taken the senior management into confidence by making them understand the loopholes in the process and why such seminars are required. 3) He should have tried to build a rapport with juniors as well by making them understand why they need training before imparting them the same. 4) He should have consulted the senior management and her immediate officer before firing the clerk. MINUTES OF MEETING Following is the minutes of meeting of the group discussion for this case let. †¢ Date Time: 30 January 2013, 05.30 pm to 7.00pm †¢ Members Participated: Following were the contribution of each member:- †¢ Prateek: He suggested that, D’Cuhna shouldn’t have made immediate changes to departments. †¢ Pallavi: He lacked leadership qualities highlighted the need of training. †¢ Prachi: Controlling co-ordination was missing, was suggested by her. †¢ Dinesh: Understanding employees was necessary to know the problem. †¢ Saugat: Suggested consulting with senior management was necessary before firing. †¢ Vikas: He misused the authority given to him did not make efforts to change opinion of the female employees.